How Lip Sync AI collects, uses, shares, and protects information
2026/07/22
This Privacy Policy explains how Lip Sync AI ("we", "us", or "our") handles information when you use our website and services.
We collect account information you provide or authorize, including your name, email address, profile image, account identifier, and sign-in information. If you use a third-party sign-in option, that service provides the account information you approve during sign-in.
When you use the service, we process the video, audio, and other content you upload, the settings you choose, and the resulting output. We also process information needed to operate your account, including credit balances, purchase and subscription records, generation history, support messages, and service status information.
We automatically receive limited technical information such as IP address, browser and device type, requested pages, timestamps, authentication events, and diagnostic data. Payment details are collected by our payment processor. We do not receive or store your full payment-card number or security code.
We use information to:
We share information only as needed to operate the service. This may include hosting and storage companies, identity providers, payment processors, email delivery services, customer-support tools, and AI processing partners. These companies may process information only for the services they provide to us and under their own contractual and legal obligations.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal requests, protect users or the public, investigate fraud or misuse, enforce our agreements, or complete a business reorganization or transfer.
We do not sell uploaded video or audio. We do not use your uploaded content to advertise the service without your permission.
Uploaded content and generated results are associated with your account and are not made public by default. They may be transmitted to service partners solely to provide the processing you request.
We retain information only for as long as reasonably necessary to provide the service, maintain security and transaction records, resolve disputes, and meet legal obligations. You can delete eligible generation records and associated media from History. Some limited billing, fraud-prevention, security, backup, and legal records may remain after a media or account deletion request.
We use reasonable administrative and technical safeguards designed to protect information. No online service can guarantee absolute security. Service partners may process information in countries other than your own, subject to applicable safeguards and legal requirements.
You may update available account details, manage browser cookies, revoke third-party sign-in access, delete eligible generation records, or stop using the service. You may request access, correction, or deletion of personal information by contacting us. We may verify your identity before completing a request and may retain information where permitted or required by law.
The service is intended only for users aged 18 or older. We do not knowingly offer the service to children. Do not upload sexualized, exploitative, or otherwise harmful content involving a minor or a person who appears to be a minor.
We may update this Policy when our service or legal obligations change. The date at the top shows the latest revision.
Privacy questions and requests may be sent to support@lipsyncai.tools. Also see our Terms, Cookie Policy, Refund Policy, and AI Abuse Policy.